Matthew Twombly, M.D. is a Medical-Legal Consultant in Houston, Texas.
He has been using PhraseExpander since 2018.
Challenges
- Writing detailed reports required a lot of research and citations.
- He had to copy and paste from a long list of if-then statements, and customize them each time from scratch.
- The whole process lasted from 4 to 6 hours.
- His business could not scale.
How that was solved
- With the assistance of PhraseExpander support, he has quickly learned to build his own templates.
- He can replicate his knowledge, without doing critical thinking every time.
Results
- Creating a report now takes 30 minutes, instead of 4-6 hours.
- Now he can reach a lot more clients.
- Work is much more enjoyable and satisfying.