Sam Saleh is the Regulatory Affairs Compliance Lead at Agilent Technologies. He has been using PhraseExpander for many years before, while at Medtronic
His team at Agilent Technologies has been using PhraseExpander since 2021.
Challenges
- All staff members did their job in a different way.
- Documentation lacked consistency and accuracy.
- Before PhraseExpander, people had to type or copy-paste everything manually.
How that was solved
- Templates with variables, shared among the whole staff.
- Instant generation of common phrases.
Results
- Now it takes a few seconds to generate the template and manipulate the variables.
- They save two hours a day per team member.
- Consistency and quality of records have been improved.